Cleaning Services Award 2020 (MA000022)

This article provides guidelines about when to use the different work types, shift conditions, and tags included as part of the pre-built Cleaning Services Award 2020 package. For further information about this award, refer to Cleaning Services Award.

Key updates

  Select the current financial year tab to see award updates for the 2022/23 financial year, while all previous updates before this time you can find in the historical financial years tab.

Current financial year Historical financial years
August 2023

23nd

We have made the following updates to the configuration of allowances:

  • We have updated the work type to be mapped to Employee's Primary Pay Category for Cold Work Allowance, First Aid Allowance, Toilet Cleaning Allowance, Refuse Collection Allowance, all the Leading Hand Allowances, all the Height Work Allowances, and all the Hot Work Allowances
  • The configuration of Hot Work allowance (between 46 & 54 degrees Celsius) pay category have been updated to "hourly".
  • The Stop Allowance Work Type rule only applies to Meal allowance, Motor cycle allowance, and Motor vehicle allowance.
  • The rate multiplier used in the Leading Hand Allowance rules are updated to 1.

We have also updated the rule Minimum 8 hr break between shifts to avoid picking up duplicate units.

1st

From 1 August, all employees are entitled to 10 days of paid family and domestic violence leave each year. The (Unpaid) Family and Domestic Violence Leave configuration settings under awards have been updated - the leave category is disabled from award leave allowance templates, and the work type is not enabled automatically for all employees. Please ensure that employees no longer use the unpaid leave category or work type.

July 2023

1st

We have updated the award to reflect the Fair Work Commission’s National Minimum Wage increase detailed in the Annual Wage Review 2022-23 decision and includes updates to expense-related allowances. You can find information on the Determinations here and here.

These changes come into effect from the first full pay period on or after the 1st July 2023. Please install these updates after you have finalised your last pay run before the first full pay period beginning on or after the 1st of July 2023. We have also updated the Community Service Leave category to make sure it pays at base rate. 

Install and configure the pre-built award package

To read further details on how to install and configure this pre-built award template, please review the detailed help article. While we make every effort to provide a high-quality service, we do not accept responsibility for, guarantee or warrant the accuracy, completeness or up-to-date nature of the service. Before relying on the information, users should carefully evaluate its accuracy, currency, completeness, and relevance for their purposes. You should also obtain any appropriate professional advice relevant to their particular circumstances.

Work types

Annual leave taken

Choose this work type when annual leave is taken.

Community service leave
Choose this work type when community service leave is taken.
Personal/carer's leave taken
Choose this work type when sick leave or carer’s leave is taken.
Long service leave

Choose this work type when long service leave is taken.

Time in lieu taken

Choose this work type when time in lieu is taken.

Unpaid leave

Choose this work type when unpaid leave is taken.

Compassionate leave taken

Choose this work type when compassionate leave is taken.

TIL of OT

Use this work type when an employee elects to receive time off in lieu rather than be paid for any overtime they are entitled to for this shift in accordance with clause 28.9 of the Award. 

Cold work allowance

Choose this work type when an employee works for more than one hour in a place or places where the temperature is reduced by artificial means below zero degrees celsius.

Hot work allowance (up to 54 degrees)

Choose this work type when an employee works for more than one hour in a place or places where the temperature is raised by artificial means to between 46 degrees celsius and 54 degrees celsius.

Hot work allowance (over 54 degrees)

Choose this work type when an employee works for more than one hour in a place or places where the temperature is raised by artificial means to over 54 degrees celsius.

Height work (up to 22nd floor)

Choose this work type when an employee is required to clean from a swing scaffold, boatswain’s chair or other similar device on the outside of multi-storied buildings up to and including the 22nd floor above ground level.

Height work (above 22nd floor)

Choose this work type when an employee is required to clean from a swing scaffold, boatswain’s chair or other similar device on the outside of multi-storied buildings above the 22nd floor above ground level.

Motor vehicle allowance

Use this work type to record the number of kilometres an employee has travelled using their own motor vehicle in the performance of their duties.

Motorcycle allowance

Use this work type to record the number of kilometres an employee has travelled using their own motor cycle in the performance of their duties.

First aid allowance

Use this work type when an employee who has been trained to render first aid and who is the current holder of appropriate first aid qualifications and is appointed in writing to perform first aid duty.

Leading hand (up to 10 employees)

Use this work type when an employee is placed in charge of up to 10 employees.

Leading hand (up to 20 employees)

Use this work type when an employee is placed in charge of up to 20 employees.

Leading hand (over 20 employees)

Use this work type when an employee is placed in charge of over 20 employees.

Meal allowance

Choose this work type when an employee is required to work an additional two hours without being notified on the previous day or earlier that they will be so required to work and are not supplied with a meal.

Refuse collection

Choose this work type when an employee is engaged for the major part of their time on refuse collection and/or disposal and/or sorting or feeding incinerators, furnaces, or compactors.

Toilet cleaning

Choose this work type when an employee is engaged for the major part of a day or shift in cleaning toilets.

No meal break

Choose this work type when a non-shiftworker does not take an unpaid meal break during their shift.

Call back

Choose this work type when an employee is directed to attend the employer’s premises and/or the premises of a client, to perform administrative duties, or for disciplinary or counselling interviews after leaving the place of employment.

Unpaid meal break

Choose this work type when a non-shiftworker does take an unpaid meal break during their shift and such break has not been deducted automatically from their shift.

Shift conditions

Cold work allowance

Choose this shift condition when an employee works for more than one hour in a place or places where the temperature is reduced by artificial means below zero degrees celsius.

First aid allowance

Use this shift condition when an employee who has been trained to render first aid and who is the current holder of appropriate first aid qualifications and is appointed in writing to perform first aid duty.

Height work (up to 22 floor)

Choose this shift condition when an employee is required to clean from a swing scaffold, boatswain’s chair or other similar device on the outside of multi-storied buildings up to and including the 22nd floor above ground level.

Height work (above 22nd floor)

Choose this shift condition when an employee is required to clean from a swing scaffold, boatswain’s chair or other similar device on the outside of multi-storied buildings above the 22nd floor above ground level.

Hot work allowance (up to 54 degrees)

Choose this shift condition when an employee works for more than one hour in a place or places where the temperature is raised by artificial means to between 46 degrees celsius and 54 degrees celsius.

Hot work allowance (over 54 degrees)

Choose this shift condition when an employee works for more than one hour in a place or places where the temperature is raised by artificial means to over 54 degrees celsius.

Leading hand (up to 10 employees)

Use this shift condition when an employee is placed in charge of up to 10 employees.

Leading hand (up to 20 employees)

Use this shift condition when an employee is placed in charge of up to 20 employees.

Leading hand (over 20 employees)

Use this shift condition when an employee is placed in charge of over 20 employees.

Refuse collection

Choose this shift condition when an employee is engaged for the major part of their time on refuse collection and/or disposal and/or sorting or feeding incinerators, furnaces, or compactors.

Toilet cleaning

Choose this shift condition when an employee is engaged for the major part of a day or shift in cleaning toilets.

Tags

2001 - 5000 sqm

Assign this tag to a part-time or casual employee who is engaged at a location with a total cleaning area of between 2001 and 5000 square metres where the minimum engagement is three hours.

3001 - 2000 sqm

Assign this tag to a part-time or casual employee who is engaged at a location with a total cleaning area of between 301 and 2000 square metres where the minimum engagement is two hours.

5001+ sqm

Assign this tag to a part-time or casual employee who is engaged at a location with a total cleaning area of over 5000 square metres where the minimum engagement is four hours.

7 day shift worker

Assign this tag if the employee is employed as a seven day shift worker who is regularly rostered to work on Sundays and public holidays for the purpose of accruing an additional 1 week of annual leave.

First aider

Assign this tag to an employee who has been trained to render first aid and who is the current holder of appropriate first aid qualifications and is appointed in writing to perform first aid duty on a regular ongoing basis. If this tag is assigned to an employee, you will not be required to attach the First Aid Allowance work type to the employee's timesheet.

Leading hand A

Assign this tag to an employee who is permanently placed in charge of up to 10 employees. If this tag is assigned to an employee, you will not be required to attach the Leading Hand (up to 10 employees) work type to the employee's timesheet. 

Leading hand B

Assign this tag to an employee who is permanently placed in charge of up to 20 employees.  If this tag is assigned to an employee, you will not be required to assign the Leading Hand (up to 20 employees) work type to the employee's timesheet. 

Leading hand C

Assign this tag to an employee who is permanently placed in charge of over 20 employees.  If this tag is assigned to an employee, you will not be required to assign the Leading Hand (over 20 employees) work type to the employee's timesheet. 

Permanent night shift

Assign this tag to an employee where the night shifts worked, do not rotate or alternate with other shifts or day work. A night shift is defined as a period of duty ending after midnight and at or before 8am.

Refuse collector

Assign this tag to an employee who is permanently engaged to undertake refuse collection and/or disposal and/or sorting or feeding incinerators, furnaces, or compactors. If this tag is assigned to an employee, you will not be required to attach the Refuse Collection work type to the employee's timesheet. 

TIL of OT

Assign this tag if the employee elects to always accrue time in lieu rather than be paid overtime.

Toilet cleaner

Assign this tag to an employee who is permanently engaged to clean toilets. If this tag is assigned to an employee, you will not be required to attach the toilet cleaning work type to the employee's timesheet.

Further information

Time in Lieu Explanation

Time off instead of payment for overtime leave accrues at the same rate as the number of overtime hours worked. For example, an employee who worked two overtime hours would have the entitlement to two hours’ time off. If you do take time off for overtime and the time off you intend, pay it out, you must pay at the overtime rate applicable to the overtime when worked

It also applies when you terminate an employee and you have to pay out their time in lieu. To pay it out correctly, you will need to record the overtime rate manually while you are processing the time in lieu accrual. We suggest that you record the overtime details in the Notes section of the leave accrual line in the pay run.

If you are required to pay out the time off for overtime either before termination or during termination, you can run a Pay Run Audit Report. It will show the pay runs for the employee where they accrued Time in Lieu, enabling yout to determine the applicable rates.

Next, you can run an Employee Payment History Report to determine if they took any of the time off for overtime. You can then determine the correct balance based on the number of hours worked, by taking off the equivalent overtime payment you made.

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