Reset your password

To reset your payroll password, follow the instructions below. 

1. Head to the Payroll login page.
2. Click the Forgot My Password button. 
3. Enter the email address you use to log in to your payroll platform. 
4. Click the Recover Password button.

5. Click the link in the reset password email sent to your email.

   Warning

   It is a one-time only link and will expire in 24 hours.

6. If two-factor authentication is enabled for your account, you will be required to provide a verification code.

7. Enter a new password into the Password field.

   Important

   The platform will determine whether the password is strong enough by using a password strength estimator, rather than requiring a set number of letter/numbers etc.

8. Re-enter the new password into the Confirm Password field.
9. Click the Reset Password button.