Paula Mercado
Activity overview
Latest activity by Paula Mercado-
Paula Mercado created an article, Automate payroll rules for multi-period pay condition sets
Available for the following payroll plans: PremiumAvailable for the following User Access levels: Full access userThe pay condition rule builder supports a configuration asset that allows you to li...
-
Paula Mercado created an article, Understand the Pay Conditions Comparison (PCC) feature
Available for the following plans: PlusAvailable for the following User Access levels: Full Access, Restricted User (Edit all employee details or Reports permission)The Pay Conditions Comparison (P...
-
Paula Mercado created an article, Manage employee Pay Conditions Comparison (PCC) records
Available for the following plans: PlusAvailable for the following User Access levels: Full Access, Restricted User (Edit all employee details)Setting up employee Pay Conditions Comparison (PCC) re...
-
Paula Mercado created an article, Generate a Pay Conditions Comparison (PCC) report
Available for the following plans: PlusAvailable for the following User Access levels: Full Access, Restricted User (Reports permission)The Pay Conditions Comparison (PCC) Report captures all pay c...
-
Paula Mercado created an article, Manage and sign in to your account using single sign-on (SSO)
Available for the following plans: Standard, Premium Available for the following User Access levels: Employee, Contractor, Restricted Access User, Full Access UserSingle sign-on (SSO) allows you to...
-
Paula Mercado created an article, Preliminary Guide: Preparing for Qualifying Earnings (QE) and Annual MCB (Payday Super)
From 1 July 2026, the Australian Taxation Office (ATO) will introduce the "Payday Super" framework. This represents the most significant shift in superannuation processing since the rollout of STP ...
-
Paula Mercado created an article, Payroll lodgement error: CMN.ATO.Gen.200001 on payroll classic
ErrorType.Feature.Error Number.Error Name.STP Lodgement error.Payroll event.CMN.ATO.GEN.200001This error is often because of a timeout with the ATO system.ExplanationThis message will display on yo...
-
Paula Mercado created an article, SBR.Gen.Fault unknown service payroll lodgement error on Payroll classic
ErrorType.Feature.Error Number.Error Name.STP Lodgement error.Payroll event.SBR.GEN.FAULT.UNKNOWN SERVICE.Unknown agency or service. The value provided to identify the receiving party is not recogn...
-
Paula Mercado created an article, CMN.ATO.Auth.008 STP Lodgement Error on payroll classic
Error Type. Feature. Error Number. Error Name. STP Lodgement error. Payroll event. CMN.ATO.AUTH.008 You are not authorised to submit this lodgement for the client. ExplanationIf you are a regis...
-
Paula Mercado created an article, Common STP lodgement errors I might see via payroll classic
The article covers several of the common lodgement errors we have identified that can cause a Single Touch Payroll (STP) event lodgement to fail. The below document will list out the cause of the c...