Gabriella Alicaya
Activity overview
Latest activity by Gabriella Alicaya-
Gabriella Alicaya created an article, Partner Dashboard - Brand Events
Brand Events is available on the Partner Dashboard. It lets you search for platform activity across all your customer businesses at once. Brand Events is useful for auditing purposes as it shows wh...
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Gabriella Alicaya created an article, Troubleshoot incorrect earnings in a pay run
If earnings are not showing as expected in a pay run on the Payroll platform, there are several areas you can check for troubleshooting.Troubleshooting incorrect earnings in a pay run 1. Timesheet...
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Gabriella Alicaya created an article, The Security Dashboard
The Payroll Security Dashboard is a centralised page dedicated to managing user security access and two-factor authentication (2FA). These settings used to be under Manage Users. But with the intro...
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Gabriella Alicaya created an article, Submit an account recovery request
You can submit an Account Recovery Request if you cannot log in to the payroll platform because you cannot verify your 2FA. This may be because you have lost access to your authentication app, or s...
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Gabriella Alicaya created an article, Account Recovery for Partners and enabled Brand-Level Users
If a user cannot verify their 2FA, they can submit an Account Recovery Request on the payroll platform. Partners can approve or decline this request, or they can enable Brand-Level Users to action ...
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Gabriella Alicaya created an article, CPF APEX Overview
The CPF APEX Overview report provides a centralized record of all CPF submissions made within your business. This page serves as a reference to review submission details, ensuring transparency and ...
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Gabriella Alicaya created an article, Electronic filing from a CPF submission
After creating a CPF submission, you can view a summary list of CPF contributions from the pay run before proceeding to lodge it with CPF. Types of submission statuses The payroll platform helps...
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Gabriella Alicaya created an article, Lodge CPF submissions from a pay run
The CPF APEX integration streamlines the process of submitting CPF contributions directly to the CPF Board from within the payroll platform. By utilizing CPF APEX APIs, businesses can ensure that t...
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Gabriella Alicaya created an article, Enable CPF electronic filing for your organisation
The CPF APEX integration streamlines the process of electronically transmitting CPF contribution filings to the CPF Board. By leveraging APEX government public APIs, businesses can ensure their sub...
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Gabriella Alicaya created an article, CPF APEX User Guide
Please refer to these articles for more information: Enable CPF electronic filing for your organisation. Lodge CPF submissions from a pay run. Electronic filing from a CPF submission. CPF APEX Ove...