Skip to main content
Your Payroll New Zealand Help Centre home page
English (Australia) English (United Kingdom) English (Malaysia) English (Singapore)
  • Sign in
  • Sign in
  • Community
  • Submit a request
  • English (Australia) English (United Kingdom) English (Malaysia) English (Singapore)
×

Please note that our team will be attending a company-wide conference from 21 - 28 September 2026 inclusive.

We will continue to operate at a reduced capacity, however live chat and phone support will be unavailable during this time and we may be slow to respond.

Hero AI is available 24/7 to assist, and if it is unable to answer your query, an email ticket will be created for our team.

  1. Your Payroll New Zealand
  2. General
  3. General (MY)

General (MY)

Articles in this section

  • Rounding of values - how it works
  • Enabling 3rd Party Cookies
  • What does Email Error 550 mean?
  • End of Year Processing Guide
  • Time-based one time passwords
  • How do I find my organisation's ID number?
  • Which functions are managed in Employment Hero vs managed in Employment Hero Payroll?
  • How do I upload a bank payment file to my internet banking provider?
  • How do I Handle Paying an Employee who didn't get included in my Pay Run?
  • How do I set up Employees so they can log in via the Employee Self Service Portal?
Contact Support
Facebook Twitter YouTube LinkedIn Instagram
© Your Payroll New Zealand
Powered by Zendesk