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Please note that our team will be attending a company-wide conference from 21 - 28 September 2026 inclusive.

We will continue to operate at a reduced capacity, however live chat and phone support will be unavailable during this time and we may be slow to respond.

Hero AI is available 24/7 to assist, and if it is unable to answer your query, an email ticket will be created for our team.

  1. Your Payroll United Kingdom
  2. Getting started
  3. Getting started (MY)

Getting started (MY)

Articles in this section

  • Create an Account
  • Star FPS File Upload
  • Creating a business in a different region
  • Payroll Implementation Overview
  • Change personal details
  • Recover your payroll user account 2FA
  • Add your business details
  • Set up Two-Factor Authentication (2FA)
  • FPS Import
  • Reset your password
  • Turn on Integration between QuickBooks and the Payroll Platform
  • Getting Started Guide
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