Gabriella Alicaya
Articles
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Submit an account recovery request
You can submit an Account Recovery Request if you cannot log in to the payroll platform because you cannot verify your 2FA. This may be because you have lost access to your authentication app, or s...
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Account Recovery for Partners and enabled Brand-Level Users
If a user cannot verify their 2FA, they can submit an Account Recovery Request on the payroll platform. Partners can approve or decline this request, or they can enable Brand-Level Users to action ...
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Cleaning Services Award (MA000022) Updates: Key Changes You Need to Know
This article provides a comprehensive overview of the changes made to the Cleaning Services Award to ensure compliance with relevant Fair Work clauses.If you have any customised rules within the aw...
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Salaried Employment Agreement: Key Changes You Need to Know
This article provides a comprehensive overview of the introduction of the Salaried Employment Agreement as an enhancement update to our pre-built Awards, not a legislative requirement.This change w...
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Run a report on upcoming leave FAQ
QuestionHow do I run a report on upcoming leaves?AnswerCurrently, there is no report that can directly give you this information. However, we have a few workarounds that can help you.Download a lea...
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Hydrocarbons Industry (Upstream) Award (MA000062)
This article provides guidelines about using the pre-built Award package. For further information about this industry award, refer to the Hydrocarbons Industry (Upstream) Award.Key updates See the...
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Plumbing and Fire Sprinklers Award (MA000036)
This article provides guidelines about using the pre-built Plumbing and Fire Sprinklers Award [MA000036] Award package. For further information about this industry award, refer to Plumbing and Fire...
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Educational Services (Schools) General Staff Award (MA000076)
This article provides guidelines about using the pre-built Educational Services (Schools) General Staff Award [MA000076] Award package. For further information about this industry award, refer to t...
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Partner Dashboard - Archive Inactive Business
Partners can deactivate inactive businesses through the Partner Dashboard. Inactive businesses are defined as: Organisations created more than 14 months ago and with no pay run in over 14 months. I...
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Create and download a custom report
You can create a custom report within the payroll platform for a wide range of personalised uses. This article will take you through how to build your own report using either your own fields or a t...