1. Log into your Employment Hero Payroll platform.
2. Click the   Business Settings menu.
3. Click the Payroll Settings submenu.
4. Click the   Roster Warning Rules button.
5. In the Roster Warning Rule Period, drop-down, select from the following options:
   • Monday to Sunday.
   • Tuesday to Monday.
   • Wednesday to Tuesday.
   • Thursday to Wednesday.
   • Friday to Thursday.
   • Saturday to Friday.
   • Sunday to Sunday.
6. Click the Save button.
    

1. Log into your Employment Hero Payroll platform.
2. Click the   Business Settings menu.
3. Click the   Roster Warning Rules button.

4. Complete the Roster Warning Rule Period field.

   Helpful Hint

   This field is important because some rules will require an analysis of an employee's rostered shifts over a weekly period, for example, where an employee works more than 30 hours‌ a week. This setting will determine the start and end day of the weekly period.

   By default, the setting will copy the start of the week value set up in the Work Week field from the Business details page. This setting will apply to all created roster warning rules and is unable to be configured on a per-rule basis.

5. Click the Add a Rule button.
    
6. Complete the following fields:
   • Roster warning rule name: This is a free text compulsory field. Max length of 100 characters;
   • Roster warning rule message: This is a free text compulsory field, and is the message that displays in any shift triggered by the rule. As such, make sure the description is clear and concise so that it is understood by everyone with access to the roster. Max length of 100 characters;
   • Rule: This is a dropdown list with four pre-configured options available for selection. When a specific rule option is selected, the appropriate settings for that option is displayed for further configuration. These additional fields must be completed in order to be able to save the warning. Specific information about each rule is available in the below 'Available roster warnings' section.
   • Apply to locations: The value here will default to 'All', or alternatively, you are able to select one or more specific locations that you want the roster warning rule to apply.

7. Click the Save button.

   Important

   Roster warning rules will not prevent the employee from being rostered but will highlight any issues associated with a shift.

    

1. Log into your Employment Hero Payroll platform.
2. Click the   Business Settings menu.
3. Click the   Roster Warning Rules button.
4. Click the View Roster button.
    

1. Log into your Employment Hero Payroll platform.
2. Click the   Business Settings menu.
3. Click the Payroll Settings submenu.
4. Click the   Roster Warning Rules button.
5. Click the   button.
    
6. Make the required changes and click the Save button.
    

1. Log into your Employment Hero Payroll platform.
2. Click the   Business Settings menu.
3. Click the Payroll Settings submenu.
4. Click the   Roster Warning Rules button.
5. Click the   button.
    
6. Click the Delete button.
    

There is an important distinction between errors and warnings in the Employment Hero Payroll platform.

Warnings do not prevent an action from being processed. In the context of rostering, a warning is an indicator designed to draw your attention to a potential issue with a shift — for example, that an employee may be exceeding their weekly rostered hours, is missing a required qualification, or has insufficient break time between shifts. Warnings allow you to review and make an informed decision before publishing the roster, but they will not stop the shift from being saved or the roster from proceeding.

Errors will prevent an action from being processed. Unlike warnings, errors indicate that something must be resolved before the roster or related action can be completed. If you encounter an error, some action is required on your part before you can move forward.

In the case of roster warnings specifically, all configured warning rules will highlight affected shifts across the roster, but your team will not be blocked from being rostered on. This means you retain full control over the final decision.

Within the Roster Warnings feature, there are two key components, which are:

• Roster warning rules: These are the specific business rules that will trigger a warning in the roster for all affected shifts. 
• Roster warnings: Roster warnings are the outcome of a roster warning rule triggering, and you can view this within the rostering page. Both full-access users and restricted users with rostering access will receive an alert when breaching a rule. 

Scenario one

A manager creates an employee's shifts for the week:

• Tuesday, I.e. warning rule period start date has an 8-hour shift.
• Wednesday has a 4-hour shift.
• Friday has a 10-hour shift.
• Saturday has a 10-hour shift.

As you have rostered the employee to work for over 20 hours, all the shifts will display a roster warning.

Scenario two

The employee works at multiple locations, and so multiple employers manage their roster. The first manager rosters the employee:

• Tuesday, i.e. warning rule ‌start date, has a 6-hour shift.
• Wednesday has a 6-hour shift.
• Friday has a 6-hour shift.

As you have rostered the employee to work for less than 20 hours, the rule will not trigger. Afterwards, though, if another manager rosters the employee for a 6-hour shift on the Saturday, as this additional shift takes the employee's total hours over 20, the rule will trigger and all four shifts would then display the warning.

Scenario three

A manager creates the employee's shifts for the week:

1. Tuesday, i.e. warning rule period start date, has an 8-hour shift.
2. Wednesday has a 4-hour shift.
3. Friday has a 10-hour shift, and work type = Annual leave taken, i.e. employee is on leave
4. Saturday has an 8-hour shift.

The employee's total weekly hours are over 30 and are over the 20 hor rule. The rule will trigger and a warning will display on all the employees' shifts for that week.

When this option is selected, the roster warning rule will pre-populate on the screen with the following fields:

• Where the employee's qualification is one of: This is a dropdown list of qualifications set up in the business. You can select multiple qualifications;
• Roster employees for no more than: This is a free-text compulsory field where you can input the number of hours. Fractional values are also allowed to a max of 2 decimal places.

This will rely on the Roster warning rule period setting to define when the week starts and ends. In the roster, this rule will trigger a warning for any employee that has:

• One or more of the qualifications assigned to them, and;
• The qualification is still current, i.e. it has not expired, and;
• The shift is for a location included in the Apply to Locations field, and;
• The employee's weekly rostered hours are over the weekly hours set in the rule.

When this option is selected, the roster warning rule will pre-populate on the screen with the following fields:

• Where the employment type is one of: This is a dropdown list of applicable employment types, example full time, casual. Multiple employment types can be selected;
• Roster employees for no more than: This is a free-text compulsory field where you can input the number of hours. Fractional values are also allowed to a max of two decimal places:

On the roster, this rule will trigger a warning for any employee that has:

• The selected employment type (as defined in the employee's Tax Declaration screen, and;
• The shift is for a location included in the 'Apply to locations' field, and;
• The employee's weekly rostered hours are more than the weekly hours set in the rule.

When this option is selected, the roster warning rule will pre-populate on the screen with the following fields:

• Where the employment type is one of: This is a dropdown list of applicable employment types, for example, full-time, casual. Multiple employment types can be selected.
• A minimum 'X' hours break must be provided before the commencement of the next rostered shift: This is a free-text compulsory field where you can input the number of hours. Fractional values are also allowed to a max of two decimal places.

An additional checkbox allows you to select whether to ignore later shifts on the same day when determining the next rostered shift. On the roster, this rule will trigger a warning for any employee that has:

• The selected employment type as defined in the employee's Tax Declaration screen, and;
• The shift is for a location included in the Apply to Locations field, and;
• A shift rostered when looking at the previous shift with less than the hours break requirement specified in the warning. 

To use an example to illustrate the 3rd point, let's say the warning stated that a minimum ten hours break must be provided before the commencement of the next shift, and (using the additional checkbox), the next shift must begin on the next day to trigger the warning. If the employee's roster is as follows:

• Monday 10:00am – 2:00pm.
• Monday 10:00pm – 4:00am.
• Tuesday 10:00am – 2:00pm.

The Monday 10:00pm – 4:00am shift would not trigger a warning, because although there is less than a 10-hour break between the first Monday shift and the second Monday shift, the second Monday shift does not start on the next day.

The Tuesday shift, however, would trigger a warning because the previous shift started on the day prior and there is less than a 10-hour break between them. Using the same shifts as above, but if the next shift does not have to begin on the next day to trigger the warning, the results would be:

• The 2nd Monday shift would trigger a warning because it started less than ten hours after the previous shift's end time;
• The Tuesday shift would trigger a warning because it started less than ten hours after the previous shift's end time.

In other words, when the next shift doesn't have to commence on the next day in order to trigger the warning, the platform just needs to look at the end time of the previous shift (so long as the shift is on the same day or the previous day). If it's less than the configured 'minimum break time' time, it will trigger a roster warning.

When this option is selected, the roster warning rule will pre-populate on the screen with the following fthe Display a Warning Where Pay category drop-down.  This is a dropdown list of pay categories set up in the business. You can select multiple pay categories. 

Additionally, the pay category dropdown will separate pay categories between system/custom pay categories and award pay categories. On the roster, the rule will trigger a warning for any employee whose shift:

• Is attached to a location included in the Apply to locations setting, and;
• When costed, the shift is associated to the pay category listed in the roster warning rule.

In the instance where a shift has been costed to include a combination of pay categories, for example, a combination of 'ordinary hours' and 'overtime', so long as one of the pay categories specified in the warning is associated to the shift, the roster warning will be triggered.