We all know that...
- Employers are obligated to pay SG (Superannuation Guarantee Contributions) on all OTE (Ordinary Time Earnings);
- Each employee has the right to choose where they want their SG to go; and
- SuperStream regulations require electronic payment and reporting of super (click here for more information about SuperStream Compliance).
This being the case, it is important that the correct super fund data is selected on the Employee Record, Super Funds page so when it comes time for you to pay your SG, these funds will end up exactly where they are supposed to.
Search for an employee's super details
Important
Since SuperStream regulations came into play, all super fund products are identified by a USI (Unique Superannuation Identifier) - before SuperStream a SPIN was used - and this USI is the most accurate and efficient way to search for / identify the correct fund and product.
- Click the Employee menu.
- Click the List submenu.
- Click the name of the employee whose super details you want to see.
- Under Pay Run Settings, click Super Funds.
Helpful Hint
You can now see the details of the employee's super fund. To read how to add, edit, or delete an employee's super fund details, please refer to this article: Adjusting Employee Superannuation Details.
Troubleshooting guidelines
- If you are having trouble importing your super file into QuickSuper, you may need to enter the External ID of the fund on the 'Self Managed' tab. Prior to doing this, you need to log into QuickSuper and add the SMSF and they will then generate a Super Fund ID for you to use.
- For QuickSuper, you may need to manually add your employer number to the export and larger fund ID may require a "#" in front of them.
- Avoid manually adding super funds against an employee file. Rather, the best way to make sure that all superannuation payments are posted to the intended and correct fund is to use our super fund search facility because only valid, ie. SuperStream compliant, data is available for selection. We have an extensive database managed by a clearing house that is automatically updated from the Australian Taxation Office. It provides all the Superannuation Fund ABNs in Australia, including SMSFs (self-managed superannuation funds).
- If you have not been able to find the super fund you are looking for, first double-check the information with your employee. This will help rule out obvious things like typos or transposed figures. Then, try searching for the fund here: Super Fund Lookup.