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Vehicle Repair, Services and Retail Award 2020 (MA000089)

The article provides guidelines about when to use the different work types and tags included as part of the pre-built Vehicle Manufacturing, Repair, Services and Retail Award package. To read further information, refer to the award Vehicle, Repair, Services and Retail Award.

Key updates

  Select the current financial year tab to see award updates for the 2026/27 financial year, while all previous updates before this time you can find in the historical financial years tab.

Current financial year Historical financial years
July 2026

1st

We have updated the award to reflect the Fair Work Commission's National Minimum Wage increase detailed in the Annual Wage Review 2026 decision, and also includes updates to expense-related allowances. You can find more information on the Determinations here and here.

These changes come into effect from the first full pay period on or after the 1st July 2026. Please install these updates after you have finalised your last pay run before the first full pay period beginning on or after the 1st July 2026.

Installing the pre-built award package

For details on how to instal and configure this Pre-built Award Template, please review the detailed help article here. We try to provide a high-quality service, but we cannot accept responsibility for, guarantee, or warrant the accuracy, completeness, or up-to-date nature of the service. Before relying on the information, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.

Special notes

  • Schedule A—Vehicle Industry RS&R—Skill Level Definitions
    The platform does not automatically progress employees to Level 2 within a period of 3 months at Level 1. You will need to manually update each employee's profile.
  • Categories (work types, tags, pay categories) that have been marked with an (*asterisk) are no longer used in rules. It still remains visible in the platform for auditing/reporting purposes.
  • The linked pay category rate for the below classification level may not match the rate indicated on the pay guide due to a rounding issue with the system's calculation. Please review and make manual adjustments where required.
    • Permanent - Vehicle Industry RS&R (Vehicle Salesperson) >6 months - 21+yrs

Coverage

During the Fair Work Commission's 4 yearly review of modern awards, the Commission decided that the manufacturing section of the Vehicle Manufacturing, Repair, Services and Retail Award (the Vehicle Award) should be moved into the Manufacturing and Associated Industries and Occupations Award (the Manufacturing Award) to reduce the complexity in the Vehicle Award. When the new awards come into operation on 4th May 2020, the Vehicle Award will become the Vehicle Repair, Services, and Retail Award 2020. The Manufacturing Award will then cover employees previously covered by sections two, three and four of the Vehicle Award.

 

Roadhouse attendant, driveway attendant or console operator

The following work types, shift conditions and tags are available under the Vehicle Manufacturing, Repair, Services and Retail Award for Roadhouse Attendants, Driveway Attendants or Console Operators.

Work types

Work types are a description of the kind of shift employees are working and can be selected when an employee records a time sheet. The following is a list of work types employees can select on their time sheet and a reference guide for each item.

Annual Leave Taken

Choose this work type when annual leave is taken.

Call Back - 2nd+ for the Day (Breakdown, Accident or Emergency)
Choose this work type when an employee in a garage and/or an employee engaged as the driver of a tow and/or repair vehicle and/or the assistant to such a driver is recalled for a subsequent period after the first call back in the same day outside normal working hours for breakdown, accident or other emergency work.
Call Back (Breakdown, Accident or Emergency)
Choose this work type when an employee in a garage and/or an employee engaged as the driver of a tow and/or repair vehicle and/or the assistant to such a driver is recalled outside normal working hours for breakdown, accident, or other emergency work.
Compassionate Leave Taken
Choose this work type when compassionate leave is taken.
Family and Domestic Violence Leave Taken
Choose this work type when Family and Domestic Violence leave is taken.
Leave Without Pay Taken
Choose this work type when unpaid leave is taken.
Long Service Leave Taken
Choose this work type when long service leave is taken.
Meal Allowance - Overnight Travel
Choose this work type when an employee is required to travel and is required to stay away from home overnight and will be paid a meal allowance.
Own Vehicle (KM)
Choose this work type where an employer requests an employee to use their own motor vehicle on any day to perform ordinary work away from a location where the employee normally works. The kilometres travelled should be entered into the ‘units’ field i.e. one unit is equivalent to one kilometre.
Paid Community Service Leave Taken
Choose this work type when paid community service leave is taken.
Personal/Carer's Leave Taken
Choose this work type when sick/carer's leave was taken.
Public Holiday Not Worked
Choose this work type when an employee is not required to work on a gazetted public holiday but otherwise would have worked on this day.
Standing by for Call
Choose this work type when an employee is required regularly to hold themselves in readiness for a call-back, or directed by an employer to hold themselves in readiness to work outside their ordinary working hours.
Time In Lieu Taken
Choose this work type when Time In Lieu leave is taken.
Travelling Time
Choose this work type when an employee is required on any day to travel to perform ordinary work away from a location where the employee normally works.
Working Through Meal Break
Choose this work type when the employee (Driveway or Roadhouse Attendant) is required to work beyond five hours without a meal break or work during a meal break and thereafter.

Shift conditions

Shift Conditions are further details you can add to a shift where more than one work condition applies to your shift. Create a new shift each time a shift condition changes. Shift conditions are selected when you edit a timesheet record, or when clocking on using the ClockMeIn Time and Attendance app. The following is a list of Shift Conditions employees can select on their timesheet and a reference guide for each item.

Confined Space

Select this shift condition when an employee is working in a confined space; i.e. a compartment, space or place, the dimensions of which necessitate the employee working in a stooped or otherwise cramped position or without proper ventilation.

Dirty Work
Select this shift condition when an employee is undertaking work which a foreperson and the employee agree is of an unusually dirty or offensive nature.
Driver Handling Money (>$0-$20)
Select this shift condition when a driver is handling money up to $20.
Driver Handling Money (>$20-$200)
Select this shift condition when a driver is handling money over $20 but not exceeding $200.
Driver Handling Money (>$200-$600)
Select this shift condition when a driver is handling money over $200 but not exceeding $600.
Driver Handling Money (>$600-$1000)
Select this shift condition when a driver is handling money over $600 but not exceeding $1,000.
Driver Handling Money (>$1,000)
Select this shift condition when a driver is handling money exceeding $1,000.
Driver or Assistant Handling Garbage
Select this shift condition when an employee employed as a driver on a vehicle handling garbage or the assistant to such a driver.
Drivers Using Two or More Forklifts or Cranes in a Lift
Select this shift condition when an employee is using two or more fork-lifts or cranes are engaged in any one lift.
First Aid Duty
Select this shift condition when an employee is holding first aid qualifications and appointed by the employer to perform first aid duty.
Handling Glass or Slag Wool
Select this shift condition when an employee is handling loose slag wool, loose insulwool, or other loose material of a similar nature used for providing insulation against heat, cold, or noise.
Hot Places (46-54°C)
Select this shift condition when an employee is working for more than one hour in the shade In places where the temperature is raised by artificial means to between 46 and 54 degrees Celsius.
Hot Places (>54°C)
Select this shift condition when an employee is working for more than one hour in the shade In places where the temperature exceeds 54 degrees Celsius.
Leading Hand (3-10 Employees)
Select this shift condition when employee is in charge of 3-10 people for this shift.
Leading Hand (11-20 Employees)
Select this shift condition when an employee is in charge of 11-20 people for this shift.
Leading Hand (21+ Employees)

Select this shift condition when an employee is in charge of 21 or more people for this shift.

Notice Given or Meal Supplied to Work Overtime
Select this shift condition when an employee worked overtime and the employer provided a meal.
Usually Rostered to Work on Sun/PH; No Meal
Select this shift condition when an employee is usually rostered to work on Sunday or a Public Holiday and is working overtime and is not supplied a meal.
Wet Places (Required to work in Wet Clothing and/or Boots)
Select this shift condition when an employee who is not supplied with protective clothing, who is required to work in any place where the employee’s boots or clothing become saturated, whether by water, oil or otherwise.
Working on Underside of Uncleaned Livestock Transport Vehicle
Select this shift condition when an employee is working on the underside or the body of the stock compartment of a vehicle which has been regularly used in the carriage of livestock and which has not been cleaned down immediately before service.

Tags

Employee Tags are specific conditions typically related to the employee’s agreement. These are often conditions negotiated and agreed between the employer and the employee, or unique characteristics of the employee’s role which are recurring and ongoing.

12 hour shift arrangement

Assign this tag to employees with 12 hrs shift engagement

Afternoon Shiftworker

Apply tag when employee works on afternoon shifts only.

Alternating Afternoon/Night Shiftworker
Apply tag when employee works afternoon and night shifts.
Alternating Day/Afternoon/Night Shiftworker
Apply tag when employee works, alternating day/night shifts, day/afternoon/night shifts, or day/afternoon shift combinations.
Console Operator
Apply tag when employee works as a console operator.
Continuous Shiftworker
Apply tag when employee works on consecutive shifts throughout the 24 hours of each of at least five consecutive days without interruption.
Driver Handling Money (>$0-$20)
Apply tag when employee is a driver and is required to handle money up to $20.
Driver Handling Money (>$20-$200)
Apply tag when employee is a driver and is required to handle money over $20 and up to $200.
Driver Handling Money (>$200-$600)
Apply tag when employee is a driver and is required to handle money over $200 and up to $600.
Driver Handling Money (>$600-$1000)
Apply tag when employee is a driver and is required to handle money over $600 and up to $1000.
Driver Handling Money (>$1000)
Apply tag when employee is a driver and is required to handle money over $1000.
Driveway Attendant
Apply tag when employee works as a driveway attendant.
First Aid Officer
An employee holding first aid qualifications and appointed by the employer to perform first aid duty. Employee must have the First Aid Qualification selected to receive the first aid allowance.
Leading Hand - In Charge of 3-10 Employees
Apply tag when employee is in charge of between three and ten employees.
Leading Hand - In Charge of 11-20 Employees
Apply tag when employee is in charge of between 11 and 20 employees.
Leading Hand - In Charge of More Than 20 employees
Apply tag when employee is in charge of between 11 and 20 employees.
Night Shiftworker
Apply tag when employee works on night shifts only.
Receives Crib Breaks
Apply tag when employee works in agreement under clause 43.1(a)(ii) and receives crib breaks.
Roadhouse Attendant
Apply tag when employee works in a roadhouse, snack bar, kiosk or restaurant, being part of or operated as an integral part of an establishment.

Vehicle industry RS&R including vehicle sales and drivers

The following work types, shift conditions and tags are available under the Vehicle Manufacturing, Repair, Services and Retail Award for employees, vehicle salespersons and drivers.

Annual Leave Taken

Choose this work type when annual leave is taken.

Call Back - 2nd+ for the Day (Breakdown, Accident or Emergency)
Choose this work type when an employee in a garage and/or an employee engaged as the driver of a tow and/or repair vehicle and/or the assistant to such a driver is recalled for a subsequent period after the first call back in the same day outside normal working hours for breakdown, accident or other emergency work.
Call Back (Breakdown, Accident or Emergency)
Choose this work type when an employee in a garage and/or an employee engaged as the driver of a tow and/or repair vehicle and/or the assistant to such a driver is recalled outside normal working hours for breakdown, accident, or other emergency work.
Compassionate Leave Taken
Choose this work type when compassionate leave is taken.
Crib Break
Choose this work type when an employee is to be paid for a crib break taken.
Driver of a Vehicle Drawing a Loaded Trailer Allowance
Choose this work type when employee is engaged in driving a motor vehicle drawing a loaded trailer and will be paid an allowance per day.
Driver of a Vehicle Drawing an Empty Trailer Allowance
Choose this work type when employee is engaged in driving a motor vehicle drawing an empty trailer and will be paid an allowance per day.
Driver of an Articulated Vehicle Allowance - Over 10 tonnes
Choose this work type when a driver is required to drive an articulated vehicle and is payable a weekly allowance for each additional complete tonne over 10 tonnes.
Driver of Commercial Vehicles Allowance - Over 8 tonnes
Choose this work type when a driver is required to drive a commercial vehicle and is payable a weekly allowance for each additional complete tonne over 8 tonnes.
Family and Domestic Violence Leave Taken
Choose this work type when Family and Domestic Violence leave is taken.
Leave Without Pay Taken
Choose this work type when unpaid leave is taken.
Long Service Leave Taken
Choose this work type when long service leave is taken.
Meal Allowance - Overnight Travel
Choose this work type when an employee is required to travel and is required to stay away from home overnight and will be paid a meal allowance.
Meal Allowance - Overtime
Choose this work type when an employee is required to work overtime for more than one and a half hours without being notified on the previous day or earlier of the requirement to work overtime and the employer is not supplying a meal. This does not apply to a Vehicle Salesperson.
Meal Allowance (Vehicle Salesperson)
Choose this work type when a Vehicle Salesperson is required to be on duty at a motor show, agricultural show or similar exhibition either over the evening meal period or on a midday meal for a public holiday or work at a showroom or car yard for more than two hours after 6pm on any day without being notified on the previous day or earlier that they would be required to work and the employer is not supplying a meal or employee cannot return home.
Own Vehicle - Up to and Including 20HP (KM)
Choose this work type where an employer requests a vehicle salesperson to use their own motor vehicle with up to 20 hp on any day to perform ordinary work. The kilometres travelled should be entered into the ‘units’ field i.e. one unit is equivalent to one kilometre.
Own Vehicle - Over 20HP (KM)
Choose this work type where an employer requests a vehicle salesperson to use their own motor vehicle with over 20 hp on any day to perform ordinary work. The kilometres travelled should be entered into the ‘units’ field i.e. one unit is equivalent to one kilometre.
Own Vehicle (KM)
Choose this work type where an employer requests an employee to use their own motor vehicle on any day to perform ordinary work away from a location where the employee normally works. The kilometres travelled should be entered into the ‘units’ field i.e. one unit is equivalent to one kilometre.
Paid Community Service Leave Taken
Choose this work type when Paid Community leave is taken.
Personal/Carer's Leave (10 Days) Taken
Choose this work type when personal/carers leave was taken and the business is accruing PCL in days.
Personal/Carer's Leave Taken
Choose this work type when personal/carers leave was taken.
Public Holiday Not Worked
Choose this work type when an employee is not required to work on a gazetted public holiday but otherwise would have worked on this day.
RDO/Public Holiday -  Less than half a day worked
Choose this work type when a salesperson employee works on an RDO or Public Holiday for less than half a day.
RDO/Public Holiday - More than half a day worked
Choose this work type when a salesperson employee works on an RDO or Public Holiday for more than half a day.
Standing by for Call Back
Choose this work type when an employee is required regularly to hold themselves in readiness for a call-back, or directed by an employer to hold themselves in readiness to work outside their ordinary working hours.
TIL of OT
Choose this work type when an employee is to accrue time in lieu when overtime is worked instead of payment of overtime.
Time In Lieu Taken
Choose this work type when Time In Lieu leave is taken.
Travelling Time
Choose this work type when an employee is required on any day to travel to perform ordinary work away from a location where the employee normally works.
Working Through Meal Break
Choose this work type when the employee is required to work beyond five hours without a meal break or work during a meal break and thereafter.

Shift conditions

Call Back (General)
Select this shift condition when an employee is recalled to work overtime after leaving the employer's business premises.
Confined Space
Select this shift condition when an employee is working in a confined space; i.e. a compartment, space or place, the dimensions of which necessitate the employee working in a stooped or otherwise cramped position or without proper ventilation.
Dirty Work
Select this shift condition when an employee is undertaking work which a foreperson and the employee agree is of an unusually dirty or offensive nature.
Driver Handling Money (>$0-$20)
Select this shift condition when a driver is handling money up to $20.
Driver Handling Money (>$20-$200)
Select this shift condition when a driver is handling money over $20 but not exceeding $200.
Driver Handling Money (>$200-$600)
Select this shift condition when a driver is handling money over $200 but not exceeding $600.
Driver Handling Money (>$600-$1000)
Select this shift condition when a driver is handling money over $600 but not exceeding $1,000.
Driver Handling Money (>$1000)
Select this shift condition when a driver is handling money exceeding $1,000.
Driver of a Tow Truck
Select this shift condition when an employee is employed to drive a tow truck.
Driver or Assistant Handling Garbage
Select this shift condition when an employee employed as a driver on a vehicle handling garbage or the assistant to such a driver.
Drivers Using Two or More Forklifts or Cranes in a Lift
Select this shift condition when an employee is using two or more fork-lifts or cranes engaged in any one lift.
First Aid Duty
Select this shift condition when an employee is holding first aid qualifications and appointed by the employer to perform first aid duty.
Handling Glass or Slag Wool
Select this shift condition when an employee is handling loose slag wool, loose insulwool, or other loose material of a like nature used for providing insulation against heat, cold, or noise.
Hot Places (46-54°C)
Select this shift condition when an employee is working for more than one hour in the shade In places where the temperature is raised by artificial means to between 46 and 54 degrees Celsius.
Hot Places (>54°C)
Select this shift condition when an employee is working for more than one hour in the shade In places where the temperature exceeds 54 degrees Celsius.
Large Tyre Fitting Off-Site
Select this shift condition when an employee is required to fit earthmover, grader, truck or tractor tyres away from the employer's place of business.
Leading Hand (3-10 Employees)
Select this shift condition when employee is in charge of 3-10 people for this shift.
Leading Hand (11-20 Employees)
Select this shift condition when an employee is in charge of 11-20 people for this shift.
Leading Hand (21+ Employees)
Select this shift condition when an employee is in charge of 21 or more people for this shift.
Notice Given or Meal Supplied to Work Overtime
Select this shift condition when an employee worked overtime and the employer provided a meal.
Provided With a Sleeping Berth for Night Travel
Select this shift condition when an employee is provided with a sleeping berth for any overnight travel.
Slicking with Carbon Black and Hand Spraying Tyres
Select this shift condition when an employee is principally employed to fit tyres as defined, and/or a person employed in tyre repairing and retreading processes as defined who is engaged in slicking and carbon black based slick, or employees who are engaged in hand spraying motor and/or motorcycle tyres or earthmover tyres or tractor tyres or truck tyres or actually working on acid vats in reclaiming.
Usually Rostered to Work on Sun/PH; No Meal
Select this shift condition when an employee is usually rostered to work on Sunday or a Public Holiday and is working overtime and is not supplied a meal.
Wet Places (Required to work in Wet Clothing and/or Boots)
Select this shift condition when an employee who is not supplied with protective clothing, is required to work in any place where the employee’s boots or clothing become saturated, whether by water, oil or otherwise.
Working on Underside of Uncleaned Livestock Transport Vehicle
Select this shift condition when an employee is working on the underside or the body of the stock compartment of a vehicle which has been regularly used in the carriage of livestock and which has not been cleaned down immediately before service.

Tags

12 hour shift arrangement

Assign this tag to employees with 12 hrs shift engagement

Afternoon Shiftworker

Apply tag when employee works on afternoon shifts only.

Alternating Afternoon/Night Shiftworker
Apply tag when employee works afternoon and night shifts.
Alternating Day/Afternoon/Night Shiftworker
Apply tag when employee works, alternating day/night shifts, day/afternoon/night shifts, or day/afternoon shift combinations.
Carpenter Working on Large Structural Alterations
Apply a tag when a carpenter is engaged on large structural alterations to buildings, whether external, or internal.
Continuous Shiftworker
Apply tag when employee works on consecutive shifts throughout the 24 hours of each of at least five consecutive days without interruption.
Driver Handling Money (>$0-$20)
Apply tag when employee is a driver and is required to handle money up to $20.
Driver Handling Money (>$20-$200)
Apply tag when employee is a driver and is required to handle money over $20 and up to $200.
Driver Handling Money (>$200-$600)
Apply tag when employee is a driver and is required to handle money over $200 and up to $600.
Driver Handling Money (>$600-$1,000)
Apply tag when employee is a driver and is required to handle money over $600 and up to $1,000.
Driver Handling Money (>$1,000)
Apply tag when employee is a driver and is required to handle money over $1,000.
Driver of a Tow Truck
Apply tag when employee is a Vehicle Industry RS&R driver employed to drive a tow truck.
Driver of a Vehicle Drawing an Empty Trailer Allowance
Apply tag when employee is a Vehicle Industry RS&R driver engaged in driving a motor vehicle drawing an empty trailer.
Driver of a Vehicle Drawing a Loaded Trailer Allowance
Apply tag when employee is a Vehicle Industry RS&R driver engaged in driving a motor vehicle drawing a loaded trailer.
Driver of Commercial Vehicles Allowance Over 10 tonnes
Apply tag when employee is a Vehicle Industry RS&R driver employed to drive an articulated vehicle over 10 tonnes.
Driver of Commercial Vehicles Allowance Over 8 tonnes
Apply tag when employee is a Vehicle Industry RS&R driver employed to drive commercial vehicles over 8 tonnes.
First Aid Officer
An employee holding first aid qualifications and appointed by the employer to perform first aid duty. Employee must have the First Aid qualification selected to receive the first aid allowance.
Leading Hand - In Charge of 3-10 Employees
Apply tag when employee is in charge of between three and ten employees.
Leading Hand - In Charge of 11-20 Employees
Apply tag when employee is in charge of between 11 and 20 employees.
Leading Hand - In Charge of More Than 20 Employees
Apply tag when employee is in charge of 21+ employees
Night Shiftworker
Apply tag when employee works on night shifts only.
Maintains the Continuity of Electric Light or Power
Apply tag when employee maintains the continuity of electric light or power.
Night Shiftworker
Apply tag when employee works on night shifts only.
Provide Own Hand Tools - Carpenter, Tradesperson, or Apprentice
Apply tag when an employee (tradesperson or apprentice) in either the Vehicle RS&R or Manufacturing Industry, or carpenter, is to supply and maintain tools ordinarily required in the performance of their work.
Receives Crib Breaks
Apply tag when employee works in agreement under clause 43.1(a)(ii) and receives crib breaks.
Salesperson
Apply this tag when an employee is employed as a Salesperson.
Salesperson Using Own Motor Vehicle - Over 20HP
Apply tag when sales employee uses their own motor vehicle (above 20hp) for performing their duties.
Salesperson Using Own Motor Vehicle - Up to and Including 20HP
Apply tag when sales employee uses their own motor vehicle (up to and including 20hp) for performing their duties.
TIL of OT
Apply tag when employee elects to receive time off instead of payment for overtime.
Tool Allowance - Tradesperson
Apply tag when an employee (tradesperson) in either the Vehicle RS&R or Manufacturing Industry, is to supply and maintain tools ordinarily required in the performance of their work.
Tool Allowance - Apprentice Year 1
Apply tag when employee (first year apprentice) in either the Vehicle RS&R or Manufacturing Industry, is to supply and maintain tools ordinarily required in the performance of their work.
Tool Allowance - Apprentice Year 2
Apply tag when an employee (second year apprentice) in either the Vehicle RS&R or Manufacturing Industry, is to supply and maintain tools ordinarily required in the performance of their work.
Tool Allowance - Apprentice Year 3
Apply tag when an employee (third year apprentice) in either the Vehicle RS&R or Manufacturing Industry, is to supply and maintain tools ordinarily required in the performance of their work.
Tool Allowance - Apprentice Year 4
Apply tag when employee (fourth year apprentice) in either the Vehicle RS&R or Manufacturing Industry, is to supply and maintain tools ordinarily required in the performance of their work.
Tyre Fitting or Tyre Repairing and Retreading Employee
Apply tag when a weekly employee is principally employed to fit tyres as defined, and or employed in tyre repairing and retreading process as defined in tyre retailing establishments.
Works in a Fuel Retail Establishment
Apply tag when employee works in a fuel retail establishment.
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