Enable the ATO integration for super stapling

A stapled super fund is an existing superannuation account that is linked—or "stapled"—to an employee, following them as they move between jobs. The stapled super fund service allows you to request the employee’s stapled super fund details directly from the ATO. Before you can request the details of an employee's stapled super fund, you need to set up the integration with the ATO. This article explains how to set up that integration.

Important

If you have already set up the ATO integration and want to request an employee's stapled super fund, please follow the instructions in this article.

Enable the ATO integration for super stapling

Step 1: Check the ATO Integration for STP

Before you begin, ensure that the ATO integration for Single Touch Payroll (STP) is active. If you are unsure how to activate this integration, refer to the article “How do I enable the ATO Integration for Single Touch Payroll (STP)?”

Step 2: Configure the Payroll Software ID in the ATO Access Manager

  1. From the dashboard, click Payroll settings, then ATO settings.
    ATO settings highlighted.jpg 
  2. Click Electronic Lodgement and STP.
    Electronic lodgement button highlighted.jpg 
  3. Copy the Software ID number.
    Software ID highlighted.jpg 
  4. Log in to the ATO Business Manager tool.
  5. Follow the ATO's instructions about how to add a software ID. These can be found on the ATO's website here.
  6. Once the Software ID has been added, you will be ready to request the Stapled Super details of your employees.

Further information

RAM Nomination Requirements for Multiple ABNs

RAM (Relationship Authorisation Manager) nominations are set up per employing entity (per ABN), not per overall organisation.

If your business operates across multiple ABNs, each ABN must separately nominate the relevant DSP (Digital Service Provider) Software ID within ATO Access Manager. 

This means:

  • Each employing entity requires its own Software ID nomination.
  • Completing the nomination for one ABN does not automatically apply it to other ABNs within the organisation.
  • CAA generates a unique Software ID for each employing entity.

To ensure STP and ATO-related services function correctly, customers should confirm that the correct Software ID has been linked against each ABN in Access Manager.

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