Country Code must be provided STP lodgement warning

James Nixon

Updated 24 July 2024 00:07

Partner Content Team

Warning

Type.	Feature.	Warning Name.
Lodgement warning.	Employee Details.	Country Code must be provided. When the Pay/Update Date is after 30/6/2020, Country Code must be provided when the Income Stream Type Code is one of the following: FEI, WHM, or IAA.

Explanation

You need to enter the employee's home country, as per their visa correctly, from the applicable start date. If you have not entered this data correctly, the platform will display the above warning when you go to submit an STP lodgement.

Solution

You can refer to the following article on how to update an employee's country code on your organisation's payroll platform. Once you update the employees' information, the error will resolve and you can submit the employee's Single Touch Payroll (STO) lodgement.