Your Payroll Australia

Your Payroll Support

Support for your Payroll platform.

Find answers about payroll setup, pay runs, STP reporting, super, and compliance.

Browse by topic

AU EOFY

Access the Employment Hero end of financial year hub here.
Video Tutorials

To be removed
Timesheets (MY)

To be removed.
Time and Attendance

Create rosters, manage timesheets, add, review and approve leave and learn how to use Clock Me In.
Rostering

Learn how to create, manage and add your roster settings.
Reporting

Generate and analyse data insights from your payroll account.
Pay Runs (MY)

The Pay Runs section covers everything needed to process and manage payroll, including adding earnings lines, expense...
Pay Conditions (MY)

This section covers how to set up and manage pay condition rule sets to automate payroll calculations, including over...
Employees (MY)

To be removed.
General (MY)

This section covers a range of general and technical FAQs, including banking file uploads, super compliance, email an...
General

This section covers a range of general and technical FAQs, including banking file uploads, super compliance, email an...
Award and employment agreements

Understanding and complying with complex modern awards can be one of the biggest challenges facing small to medium bu...
Add ons

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Account management

Manage your payroll account - passwords, 2FA and security and personal details here.
Getting started (MY)

Learn how to add your business details, set up your 2FA, create new businesses and add and edit personal details.
Business

To be removed
Security

This section covers account security and access management, including single sign-on, passkeys, the security dashboar...

What's new and worth knowing

Creating Leave Requests on Behalf of an Employee

Overview It is possible for full access users to create leave on behalf of employees in the employee management area....
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Timesheets - Entering Breaks

You can add breaks to timesheets in the payroll platform to ensure you record the correct number of working hours. Yo...
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How does rounding of values work?

Rounding is necessary in payroll for several reasons: You can only‌ "pay" an employee to 2 decimal points, as you wi...
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Leave Overview

This article lists all the key features of leave, with links to more detailed pages on each of the individual functio...
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Manage Awards | Video

This page is used for installing, managing and removing pre-built awards. You can find this page by navigating to Pay...
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Paid and unpaid breaks

OverviewBusinesses need to be able to record both paid and unpaid breaks because of compliance and auditing purposes....
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Complete my Employee Self Setup (ESS) process as an employee

Employees can use Employee Self Setup (ESS) as a secure and efficient way to set up and update their employee file wi...
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Connecting Payroll to the Square integration

Important This feature is only available for businesses on plus plans. You can integrate your payroll file with Squ...
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Intergrating Slack with your payroll platform

You can link your payroll platform with Slack to automatically update employee statuses when they are on leave, showi...
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Employee Details Report

The employee details report allows you to get access to a detailed view of your employee data in a simple, customisa...
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Run a detailed activity report

The Detailed Activity Report is a report on your business activities based on a specific location and/or time, as wel...
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