Your Payroll Support
Support for your Payroll platform.
Find answers about payroll setup, pay runs, STP reporting, super, and compliance.
Please note that our team will be attending a company-wide conference from 21 - 28 September 2026 inclusive.
We will continue to operate at a reduced capacity, however live chat and phone support will be unavailable during this time and we may be slow to respond.
Hero AI is available 24/7 to assist, and if it is unable to answer your query, an email ticket will be created for our team.
Your Payroll Support
Find answers about payroll setup, pay runs, STP reporting, super, and compliance.