This article is for all brand partners - How to update brand billing information.
Once logged into the partner dashboard you can update your billing details by clicking the the 'brand' tag, and then 'billing':
You will then be presented with different information depending on the brand settings.
- If the brand is set to bill individual businesses separately, you'll see the following when you click the 'Billing' option:
This indicates that the billing details is to be changed from within the 'Payroll settings' > 'Subscriptions' page of each business under the brand.
2. If the brand falls under a partner network, and all billing is directed to the partner, there will not be a 'Billing' option, only an 'Invoices' option:
....If that is the case (i.e. billing is at the 'partner' level), once logged into the partner dashboard you can update your billing details on the partner management page by clicking the 'partner' tag, and then 'billing details'. NB. You will only have access to this if you are a user with partner level access:
3. If the brand is responsible for their own billing, your view will depend on the payment method. E.g: Direct deposit:
Direct debit:
Once you have completed all billing details for your brand please select save.
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Please contact support@yourpayroll.io should you have any questions or concerns.