Billing is processed on the 1st of every month, and invoices sent to you via email. You do not need to do anything. On the 8th of the month we will bill the amount of the invoice to the credit card that we have on record for you.
Invoices for businesses
You can access your invoices online by clicking on 'Payroll Settings' > 'Invoices'
If you have any queries about the amount, click on the 'Date' and you can download your invoice which itemises the billing details. To view details of employees on the invoice, click on 'Included Employees'.
On your invoice you will see in the description:
- The month and pay run(s) that the billing period relates to
- The number of employees included in each pay run
- The unit price for each employee - This relates to your subscription level.
- The quantity - In regards to the number of employees, this means the number of 'unique' employees that have been included in pay runs for the month
- Other billable items include SMS notifications.
You'll receive an email that has a PDF attachment of the invoice for your convenience that confirms the total amount that will be debited from your VISA/Mastercard. These are the only payment methods.
Invoices for white labels
You can access your invoices online by logging in and clicking on your name in the top right hand corner. You'll then be able to select the white label settings and access the invoices from there.
The invoice will include all businesses under the white label and will include:
- The month and pay run(s) that the billing period relates to
- The number of employees included in each pay run
- The unit price for each employee - This relates to the subscription level for each business.
- The quantity - In regards to the number of employees, this means the number of 'unique' employees that have been included in pay runs for the month
- Other billable items include SMS notifications
You'll receive an email that has a PDF attachment of the invoice that confirms the total amount that will be debited, and this email will also include an invoice excel report that has an 'invoiced employees' tab that shows all the businesses (business ID's as well) that are included on the invoice, as well as the included employees from each business.
Invoices for partners
The invoice will include all businesses under the partner label and will include:
- The month and pay runs that the billing period relates to
- The number of employees included in each pay run
- The unit price for each employee - This relates to the subscription level for each business. I
- The quantity - In regards to the number of employees, this means the number of 'unique' employees that have been included in pay runs for the month
- Other billable items include SMS notifications
You'll receive an email that has a PDF attachment of the invoice that confirms the total amount that will be debited, and this email will also include an invoice excel report that has an 'invoiced employees' tab that shows all the businesses (business ID's as well) that are included on the invoice, as well as the included employees from each business.
If you have any questions or feedback please let us know via support@yourpayroll.io