Gabriella Adelyne Alicaya
Articles
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The Security Dashboard
The Payroll Security Dashboard is a centralised page dedicated to managing user security access and two-factor authentication (2FA). These settings used to be under Manage Users. But with the intro...
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Submit an account recovery request
You can submit an Account Recovery Request if you cannot log in to the payroll platform because you cannot verify your 2FA. This may be because you have lost access to your authentication app, or s...
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Account Recovery for Partners and enabled Brand-Level Users
If a user cannot verify their 2FA, they can submit an Account Recovery Request on the payroll platform. Partners can approve or decline this request, or they can enable Brand-Level Users to action ...
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IRD arrears deductions data gathering
Navigate to the report menu > Deductions report. Set date range as required and all filtering to All. Tick include terminated employees. Run and download the report into Excel. From the Excel repo...
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Partner Dashboard - Archive Inactive Business
Partners can deactivate inactive businesses through the Partner Dashboard. Inactive businesses are defined as: Organisations created more than 14 months ago and with no pay run in over 14 months. I...
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Reset payday filing lodgement status
When you submit payday filings to the Inland Revenue Department (IRD), you may encounter some issues that will put your submission on a "queued" status for an extended period. This may be due to in...
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Create and download a custom report
You can create a custom report within the payroll platform for a wide range of personalised uses. This article will take you through how to build your own report using either your own fields or a t...
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Cash out alternative holidays
Under Section 61 of the Holidays Act 2003 an employee may request the employer to cash out an alternative holiday. This request may be made only if 12 months have passed since the employee’s entitl...
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How do I set a company common anniversary date?
Some employers regularly close down for a holiday period or seasonal break and require employees to take annual holidays or unpaid time off. This is called an ‘annual closedown,' and it can occur: ...
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Integrate with your Sage Intacct platform
A journal service is a tool that allows you to connect your accounting software with your payroll platform so that you can capture journal entries in your chart of accounts. If you use Sage Intacct...