There are a few scenarios in relation to white label billing. To get started though, you need to log into your white label settings, which can be done by clicking on your name in the top right hand corner from within any business that you are logged into:
If you then click on the 'Billing' option on the left hand side you'll be presented with different information depending on the white label settings.
- If the white label is set to bill individual businesses separately, you'll see the following when you click the 'Billing' option:
This indicates that the billing details is to be changed from within the 'Payroll settings' > 'Subscriptions' page of each business under the white label.
2. If the white label falls under a reseller, and all billing is directed to the reseller will not be a 'Billing' option, only an 'Invoices' option:
....If that is the case (i.e. billing is at the 'reseller' leevl), you'll need to log into the reseller settings in order to edit the billing/credit card details. The reseller settings is another option available from your name near the top right corner of screen if you have the appropriate (reseller) level of access.
3. If the white label is responsible for their own billing, your view will depend on the payment method. E.g: Direct deposit:
Once you have completed all billing details for your White Label please select save.
Please contact email@example.com should you have any questions or concerns.