Skip to main content
Your Payroll Malaysia Help Centre home page
English (Australia) English (United Kingdom) English (New Zealand) English (Singapore)
  • Sign in
  • Sign in
  • Community
  • Submit a request
  • English (Australia) English (United Kingdom) English (New Zealand) English (Singapore)
×

Please note that our team will be attending a company-wide conference from 21 - 28 September 2026 inclusive.

We will continue to operate at a reduced capacity, however live chat and phone support will be unavailable during this time and we may be slow to respond.

Hero AI is available 24/7 to assist, and if it is unable to answer your query, an email ticket will be created for our team.

  1. Your Payroll Malaysia
  2. General

General

This section covers a range of general and technical FAQs, including banking file uploads, super compliance, email and login troubleshooting, rounding behaviour, Christmas period payroll, tax file numbers, and third-party integrations.

Browse by topic

Find help by section and jump into the articles that matter most.

Administration Tasks

  • Partner & Brand Partner Getting Started Guide
  • Payroll Champion process
  • Adding a new Brand
  • Brand Partners - Adding/Removing Businesses

General (MY)

  • Rounding of values - how it works
  • How do I re-access my iPad connection point QR code | Noah Face FAQ
  • How do I resend my admin passcode if I have misplaced it | Noah Face FAQ
  • How do I access the iPad kiosk admin portal | Noah Face FAQ
  • Enabling 3rd Party Cookies
  • Why aren't my employees receiving emails?
  • See all 15 articles →
Contact Support
Facebook Twitter YouTube LinkedIn Instagram
© Your Payroll Malaysia
Powered by Zendesk