Before you can add employees and process pay runs, you will first need to add a new business.
NB: If you are wanting to add an additional business, and you are a brand user, see here for instructions. If you are a full access user, you will need to first log into a business (any business) that you have access to. From there, select 'add a new business' from the suitcase in the top left hand corner.
Step 1 - Business Details
CRN (Company Registration Number): The Customer Reference Number (CRN) consists of 12 numeric digits (required):
- 4 digits = year of business entity registered
- 2 digits = business entity code
- Local companies = 01
- Foreign companies = 02
- Business (ROB) = 03
- Local limited liability partnership = 04
- Foreign limited liability partnership = 05
- Professional limited liability partnership = 06
- Audit firm = 07
- 6 digits = sequence number
Business Name: This is the name of the business that will be shown through the system.
Business Legal Name: This is the legal name of the business. It will be the name shown on pay slips.
Number of employees: Use the drop down box to select an estimate number of employees within the business.
Address: This is your registered primary business address. If you tick the International Address box, it means that the business does not have a valid address in Malaysia. When entering an international address, Address Line 1 is required, the Postcode field should only be used for the postcode and the Address Line 2 or 3 should be used for the suburb/state.
If you use the 'Lookup Address' field, the block/house number field is required, likewise the street name. Entering data into the 'lookup address' field will auto display a list of addresses that you can select, and then the other required address fields will pre-populate.
Once your business details are complete, please click on the 'Next Step' button
Step 2 - Tax Details
ITN/C Number: The Income Tax Number (ITN) or C Number (company tax number) is a 12 or 13 digit alphanumeric number e.g. TF 1023456709 or C 2584563202. This is used when reporting income details to the LHDN/IRBM. If the ITN/C number is not provided you may not be able to generate forms or files for income reporting.
E Number: The E Number is a 10 digit number used when reporting income details to the LHDN/IRBM. The number contains an E at the front, however this does not need to be added into the system as it will automatically be added. If the E Number is not provided you may not be able to generate forms or files for income reporting.
EPF Number: EPF number can be found on Borang A (No.Rujukan Majikan)
SOCSO Number: SOCSO number can be found on Perkeso Borang 8A (No, Kod Majikan)
HRDF Rate: The HRDF levy is a mandatory levy payment collected by the Human Resources Development Fund imposed on employers from manufacturing, mining, quarrying and service industries.
- 5 to 9 Malaysian employees are charged 0.5% of the monthly wages for each Malaysian employee.
- 10 or more Malaysian employees are charged 1% of the monthly wages for each Malaysian employee.
Please note, as per HRDF regulations, once you reach 10 Malaysian employees you must continue contributing at 1% for the whole calendar year even if your headcount falls to fewer than 10 employees during the year.
Step 3 - Contact Details
Contact Name: This is the name of the person that should be contacted in regards to payroll issues for your business. This is not the billing contact.
Email Address: This is the email address that should be used when enquiring about payroll issues for your business. This is not the billing email address to which invoices will be sent.
Contact Phone Number: This is the phone number that should be used when enquiring about payroll issues for your business (8-10 numbers).
Once your contact details are complete, please click on the 'Next Step' button.
Step 3 - Payroll Details
What are your standard work hours: This is the standard hours per day that an employee would normally work. This value is important as it is used in various calculations throughout the system such as calculating leave accrual rates, and the amount of leave required when employees are requesting leave. The default setting here is 8 hours per day.
When does your work week start and end: What day does your work week begin (for the purposes of timesheets/rostering).
How often do you process pay runs: Here you can select the pay period under which your business processes pay e.g. Weekly, Fortnightly, Monthly. You can create additional pay schedules later if you pay under multiple pay schedules.
What industry does your business belong to: You can specify which industry your business belongs to from the available list.
Once you have completed your payroll details, please click on the 'Create' button.
Your new business is all set up! From here, you can now click on the "Go to dashboard" button and you will be directed to your main business dashboard.
If you have any questions or feedback please let us know via email@example.com