Direct debit to a valid Visa or Mastercard are the only payment options available for payroll.
NB: The system will perform a pre-authorisation of a small amount to make sure the card is valid, but the credit card won't actually be charged. show in your internet banking as a 'Pending' charge for a couple of days before it disappears.
To add, view, edit or update your billing details follow these steps...
Go to the business "Payroll settings" tab and select "Subscription" from the list under the Business Management heading
If you've already entered your card details here you can check what's been entered:
To add new credit card details click the "change billing details" button, and the below dialogue box will appear, and you will be prompted to enter your billing details:
To change any aspect of your subscription:
In order to change credit card details click on 'change billing details' (item 1 in screenshot)
In order to change the email address that you want your invoices sent to on the 1st of each month, click on 'change this' next to the existing email address field (item 2 in screenshot).
In order to change the plan you are using click on 'change' link alongside 'Plan selection' (item 3 in screenshot):
Note: If our payment debit attempts fail your saved credit card information may be removed (credit card companies do this for security reasons). If this happens we'll let you know in an action message on your payroll dashboard and you will be required to re-enter them.
If you're considering changing your plan type - click the 'view other plans' hyperlink below your current selected plan. You will be presented with a screen (see below), simply select the plan that you require. Pleases note, the below information is an example, pricing/plans may differ per business:
If you have any feedback or questions please contact us via firstname.lastname@example.org