You are notified of pay-run warnings in two areas. The first being the 'Pay run' tab on the business dashboard, and you can view this article for more information on that. This article will focus on pay-run warnings that appear, if applicable, during a pay run. Warnings could appear as soon as the pay run is created or during the pay run (depending on what actions are performed in the pay run).
Helpful Hint
You can customise the pay-run warnings that display via the Pay Schedule Settings feature.
To see the specific details of the warning:
Click on the word "Warning";
This will redirect to that tab and expand on the data to show you each warning;
If you click on the specific warning, this will also expand to show you details.
Click on the warning so that it expands to provide more information.
The following warnings will be displayed in a pay run.
You will not be able generate a payment file for the pay run as BACS Details have not been provided (if you don't want to generate a payment file, you can ignore this warning).
Pension provider does not allow overseas addresses - this is displayed when an employee has a non-UK address and the Pension provider will not allow this. Please contact the particular pension provider to resolve this.
Statutory payment is being applied - this is displayed when an employee is receiving a Statutory payment such as SMP within this pay period.
Statutory payment is being applied for a previous period - this is displayed when an employee is receiving a Statutory payment such as SMP which was earned in a previous period.
National Insurance validations - this is displayed when an employee has an incorrect NI category assigned to them.
Scheduled updates have been applied - this is displayed when any scheduled updates have been applied within the pay run period.
Pending Statutory Adoption Payments - this is displayed when there is a pending Statutory Adoption Payment awaiting to be approved for this pay period.
Pension settings updates - this is displayed when the business Pension settings have been updated. There will be a link to the Pension Settings page to review the changes.
Employee scheduled pay rate change auto applied within pay period - this is displayed when an employee has a scheduled pay rate change within the pay run period and indicates that the system has applied the new rate automatically.
Employee scheduled pay rate change requires manual update in pay period - this is displayed when an employee has a new pay rate scheduled within the pay run period and requires a manual update to the employees pay rate.
Understanding Errors vs. Warnings
There is a distinct difference between Errors and Warnings within the payroll platform. Understanding this distinction helps ensure your pay runs and submissions are processed smoothly.
Warnings ⚠️ (Actionable Insights): Warnings do not prevent an action from being processed. They act as helpful indicators to get your attention regarding information that may have wider implications. For example, a warning might alert you that an employee started mid-pay period (requiring a quick check of pro-rata hours) or that a birthday occurred (potentially requiring a pay rate review). You can still finalise a pay run or submit data even if warnings are present.
Errors 🛑 (Blockers): Errors will completely prevent an action from being processed until they are resolved. They represent missing or critically conflicting data that requires immediate manual intervention prior to completing the task.
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