When you create a new pay run, we automatically try to determine which employees should be included in the pay run using the following criteria:
- Pay Schedule
When you create a pay run, you choose a pay schedule for which the pay run should be created. Any employees associated with this pay schedule will be included in the pay run. To determine the pay schedule that has been assigned to an employee, open their employee record and on the “Pay Run Defaults” page select which schedule they should be assigned from the “Pay Schedule” drop down list
- Employee Start Date
When you create a pay run, you need to specify the pay period ending. For an employee to be automatically included in the pay run, they need to have started their employment prior to the end date of the pay period. To view the employee start date, open their employee record, details page, start date...
- Terminated Employee
When you terminate employee, whether this is a future date, the employee will NOT appear on any future pay run. This includes pay runs created before the future termination date. You can check the employee's termination date by going into their "Details" page, within their profile, and you will see the terminated date. As mentioned, if the date is in the future they will not be included in any future pay runs regardless.
If you’ve checked all of the above information and are still unsure why an employee isn’t being included in a pay run, you can use the “Help” link in the top right corner and click on “Missing Employees”:
The “Missing Employee” help screen will then be displayed and you can select an employee and the reason they have not been included in the pay run will be displayed:
If you would like to add an employee to the pay run that doesn’t meet the above criteria, you can also manually add an employee.
If you have any feedback or questions please contact us via firstname.lastname@example.org