This article only applies to White Labels and/or Partners who lodge STP events on behalf of their clients, i.e. are lodging as a registered Tax/BAS Agent.
As you would be aware, payroll bureaus/bookkeepers/tax agents/BAS Agents providing a payroll service ("a registered agent") and lodging STP on behalf of their clients have to register the business' software ID with the ATO. Additionally, each individual business setup in the payroll platform has a unique software ID, by default.
The ATO imposes a limit on the number of unique software IDs that can be registered against a registered agent's ABN - this limit is 200 software IDs. As such, white label admins and Partners can now elect to use the white label's software ID or the Partner's software ID, as opposed to using the business' software ID when lodging as a Tax/BAS Agent.
What this means is that each business listed under a specific white label whose ATO Settings are configured as 'lodging as a registered Tax/BAS Agent', will share the same software ID across the white label.
N.B. Those businesses listed under a White Label whose ATO Settings are configured as either lodging 'as the employer' or 'as an intermediary for multiple Employing Entities' will continue to have their own unique business software ID, regardless if the white label is configured to use the white label's or the Partner's software ID. The reason for this is because the business is lodging their own STP events rather than using a registered agent and so need to connect to the ATO against their own ABN.
Firstly, the only user types who can potentially perform this configuration change is either a Partner or a white label Admin. Business managers or employee managers do not have the authority to access or change these settings.
Configuring the Software ID as a White Label Admin User
This functionality is not currently available for a white label access users to "do-it-yourself" (we hope to offer it shortly). In the meantime, please contact us (firstname.lastname@example.org) and ask our friendly support team to enable this in your white label settings.
Once that's done you'll see your white label software ID on the ATO settings page of any payroll account under your white label where the lodge as Tax/BAS Agent setting is in place
N.B. All White Label software IDs will be prefixed with '99'
Configuring the Software ID as a Partner
This user type can access the white label settings screen by:
- clicking on their user name on the top right hand side of the screen to access the drop down list; and then
- clicking on the 'xxx Reseller Settings' option; and then
- click on the relevant white label name.
Click on "Details" from the left navigation menu and scroll down to the
N.B. All partner software IDs will be prefixed with '999'.
Displaying the Software ID within a Business
At an individual business level, the software ID can be found from Payroll Settings > ATO Settings > 'Electronic Lodgement & STP' tab. As stated above, any business listed under a white label:
- where the white label is configured to use wither the white label's or partner's (where applicable) software ID; AND
- where a registered agent is lodging STP events for the business (as configured in the ATO Settings screen)
will now display the white label (or partner's) software ID:
Take note of the message appearing under the software ID. The purpose of this message is to remind the registered agent that if the software ID has already been registered with the ATO (because, for e.g. it applies to another business the registered agent provides services to) then it does not need to be registered again. This is because the software ID is being registered against the registered agent's ABN as opposed to the business' ABN.
If you have any questions, send us an email to email@example.com.