- Filtering a super batch
- Creating a super batch
- The validation process
- Payment options
- Batch status progression
- Cancelling a super batch
- Batch refunds and cancellation notifications
- Reporting on super batches
Filtering a super batch
From the super payments page, you can create a new batch payment by clicking the 'New Super Payment Batch' button in the top right corner. You will then need to set the parameters you would like to filter the super batch for. The following parameters are:
- Date Range - You can choose a date range by Month, Quarter or a Custom Range. It's important to note that pay runs are identified by their paid date NOT the period date.
N.B: Regardless of the date range you choose, super batches will only contain super that has been processed in a pay run (accrued as SG or by deduction eg. salary sacrifice) and super contributions that have not already been paid (in a previous batch for the same date range).
- Employing Entity - If you have more than 1 employing entity (EE) in your business you will need to select the EE you would like to filter the batch for.
- Pay Schedule - You can filter the batch for ALL pay schedules or you have the option to filter by an individual pay schedule.
- Contribution Type - You can filter the batch for ALL contribution types or you have the option to filter different contribution types separately (Super Guarantee, Salary Sacrifice, Member Voluntary and Employer Contribution).
Once you have set the parameters for the batch, click on 'Filter'.
Creating a super batch
- Validate: After applying the fixes for any errors you will need to validate the batch again;
- Submit: The submit option will validate the batch and if it passes validation then the batch will be submitted;
- Delete: You can delete the batch at any point, but you will need to be aware that a deleted super batch cannot be recovered or restored and any changes that had previously been made will not be saved.
You will notice the option to validate is still appearing in the left corner. Any errors will need to be rectified prior to submitting the batch. After the errors have been fixed you will need to validate the batch again. Alternatively, you have the option to exclude the employees with errors and submit the batch (click on the Fund Name and then click on the 'Exclude from batch' option next to the employee's name). See the following article for more information on the possible errors and how to fix them: Errors and Warnings When Creating Beam Super Batches
Once all the validation errors have been rectified the 'submit' option will appear as an Action item.
The validation process
When you click on 'submit' a pop-up screen will appear where you will need to select the payment details for the batch. N.B. Beam transactions will appear as Precision CH (clearing house) or Precision Administration Services Pty Ltd. There are 3 options for payment (there is also the option to 'use these options as a default' for future batches):
- Direct Debit;
- Direct Credit (EFT);
If you select direct debit as the payment option you will be prompted to select the bank account you would like the funds to be debited to.
- If you submit the contribution before 3.30pm AEST on a business day, Beam will debit the nominated account on that day, if you submit the contribution on or after 3.30pm AEST on a business day, or on a non-business day, Beam will debit the nominated account on the next business day,
- Funds debited from the nominated account(s) will be sent to the nominated superannuation fund(s) within 5 business days, which includes the time it will take for the funds to clear.
Direct Credit (EFT) and BPAY
For EFT (Bank Transfer) and BPAY payment options, the payment details will be blurred out until you tick the acknowledgement.
- EFT (Bank Transfer): There is a different payment reference number for each batch submitted.
- BPay: There is a different customer reference number for each batch submitted.
NOTE: Please ensure you enter the correct payment reference number / customer reference number (only use the 18 character number and do not add any letters e.g. 'Ref') within the correct banking payment reference field in your internet banking website so that the payment can be automatically matched to your super batch.
NB. If either the reference number or payment amount you use in your banking details does not match EXACTLY your payment cannot be automatically matched to your super batch. The batch will be cancelled (due to non-payment or incorrect payment amount) and your payment will be refunded (this can take up to 12 business days).
Once you tick the acknowledgement, the details will become visible. There is also a ‘copy to clipboard’ option next to each of the detail fields which allows you to copy the payment information from here:
An email notification will be sent to the payroll admin with the beam payment instructions if you select EFT or BPAY payment options. Example below:
Batch status progression
You can access the details of any created/submitted super payment batches on the Reports > Super payments page. From here you can see the batch ID, the Date Created, the Date Submitted, the Payment Total, the Status and the Clearing House of each batch. Clicking on the ID number will open the batch submission details.
The batch status will change as it progresses through the various stages:
- Created: batch has been created, this has not yet been submitted to beam.
- Submission accepted: batch has been submitted to beam and accepted.
- Awaiting payment: awaiting for manual payment if direct credit/EFT or BPay payment method has been selected or awaiting for direct debit. If direct credit/EFT or BPAY payment method then this is up to the user to pay it.
- Awaiting clearance: this status indicates that the request to direct debit the bank account or manual EFT/BPAY has been successfully acknowledged and awaiting clearance from the bank. The usual 5 business days clearance for direct debit, 3 business days for EFT and BPAY.
- Reconciled: this indicates that the corresponding payment has been recovered and cleared from the employer. The payment is matched to the batch within 24 hours before the contribution is sent to the fund.
- Sent to fund: this occurs once all outbound transactions have been successfully sent to the employee's destination fund.
- Sent to fund with response: this occurs after the outbound transactions have successfully been sent out to the employee's destination funds. It indicates that one or more of those destination funds have provided informational responses back.
- Sent to fund with refund: this occurs after the outbound transactions have successfully been sent out to the employee's destination funds. It indicates that one or more of those destination funds have rejected and refunded one or more contributions. Refunds once processed may take up to 12 business days depending on your bank's processing times.
- Cancelled: this indicates the contribution process has been cancelled due to a dishonour, being manually cancelled by the user, or no payment after 10 business days from the batch submitted date. If your batch is at a cancelled status, then you can recreate/submit the batch for the same reporting range. You should always ensure your super batches have been successfully submitted to Beam and paid 5 business days before the deadline to prevent any cancellations or delays to your batch.
- Failed: this indicates that something unexpected has happened during the submission to beam. If your batch is at a failed status, then go back into the batch and submit the batch again.
The following article provides more information on warnings and errors that can cause super batches to be returned: Beam Errors on submitted Super Batches
Cancelling a super batch
If you have made a mistake and needs to cancel your super batch, you can do so provided the status of the batch is awaiting payment. You are able to cancel the batch by clicking into the relevant super batch and clicking the 'cancel' button as shown below:
NOTE: Remember, you must wait about 10mins and ensure the batch status updates to CANCELLED before creating a new batch.
The following conditions apply in relation to cancelling a super batch:
- If the payment method was Direct Credit/EFT or BPAY and the status is still AWAITING PAYMENT and payment hasn't actually been made, you can cancel the batch;
- If the payment method is Direct Debit and the status is still AWAITING PAYMENT then the timing of the batch upload is important - the cut off time is 3.30pm (AEST) and Beam could debit the nominated account any time from that time on, so you are not able to cancel after this time. The system will show an error in this case;
- If a batch was submitted before 3.30pm AEST on any business day, you can only cancel it before 3.30pm AEST on that same day;
- If a batch was submitted on or after 3.30pm AEST on any business day, or on a non-business day, Beam will debit the nominated account after 3.30pm AEST on the next business day, therefore you can cancel it up to 3.30pm AEST on the next business day
- If you have used the incorrect PRN (payment reference number), the batch will be automatically cancelled after 10 business days but you can manually cancel this earlier in order to create a new batch and pay the contributions again while you wait for their original payment to bounce back. Beam will automatically refund any payment that can't be reconciled to a super batch, this can take up to 12 business days.
NB. You won't have the option to delete a batch if the status of a batch is - Awaiting Clearance, Sent to Fund, Reconciled, Cancelled.
Batch refunds and cancellation notifications
Email notifications are sent to you where a refund and or cancellation has occurred on a batch that was submitted. The refund and cancellation email notification will be sent to the contact person's email address entered in the system's Business details screen (Payroll settings > Business details) and the Beam's UI contact details screen (Payroll settings > Superannuation). N.B. the email addresses entered within Business details and Beam can be different email addresses.
An example for the refund email notification:
An example of the cancellation email notification:
Reporting on super batches
Reporting on your super payments can be done using the super contributions report. To access this go to the Reports > Super contributions and set the parameters you would like to run the report for. Then click 'run report'.
N.B: You have the option to toggle the filter for a Date Range or a Super Batch:
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