Manage Two-Factor Authentication


Two-factor authentication (2FA) provides an additional layer of security and makes it harder for attackers to gain access to your account. 2FA, if enabled, will only be enforced to full-access users, however this does not prevent any other user type from enabling 2FA on their account. 

When accessing this tab for the first time, you will see one of the two following options:

2FA not enforced by White Label Manager

By default, this setting will be unticked:


If you want to activate this option, tick the checkbox. You will then be provided additional options  to enforce 2FA when (a) creating super batches via our ClickSuper integration and/or (b) prior to lodging a pay event:


Remember to click "Save" to save your settings.

2FA enforced by White Label Manager

If you have not performed any action, i.e. neither enabled or disabled 2FA, the White Label Manager can enforce 2FA on your business. You will know this has occurred when the following message is displayed:


This means that all full access users will be required to authenticate their settings and enable 2FA prior to being able to login and access business data.

You can choose to disable this setting by clicking on "Click here to disable it for this business".  

Enabling 2FA for a User

If 2FA is enabled, full access users will need to verify their settings. Detailed instructions on verifying email address and/or mobile phone can be found here.  


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