Email Links Not Working

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When you receive an email from the KeyPay system for events such as Leave Requests, Expense Requests, Pay Slips, etc there is usually a link at the bottom of the email to view the event.

On occasion, clicking this link will give you a Your connection is not private message, similar to the one below.

The reason this message appears is due to our emails failing to redirect from our own email domain (email3.yourpayroll.com.au) to our email providers domain.

You can be rest assured that there is no privacy issue with the email content, and the error can be fixed by performing the following steps (if using Chrome as your browser)

  • In your browser enter the following address chrome://net-internals/#hsts
  • Scroll to the bottom of the page, and where it says Delete domain security policies, enter the KeyPay domain of yourpayroll.com.au and click Delete
  • Close the browser and click the email link again
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